Customer Intake Virtual Assistant

Join Tavor Perry as a Customer Intake Virtual Assistant and become a vital part of our dynamic team! In this role, you will be the first point of contact for our clients, ensuring a seamless and professional onboarding experience. Your ability to communicate effectively, multitask, and maintain a high level of accuracy will be crucial in this position. Located in the vibrant city of Canggu, Bali, you'll have the opportunity to work remotely while being part of a global team.

As a Customer Intake Virtual Assistant, you will handle incoming customer inquiries, process orders, and manage client data using our in-house CRM system. You will also be responsible for scheduling appointments, sending follow-up emails, and providing exceptional customer service. This role offers a competitive salary of USD 3 - 3 per month and the chance to grow within a company that values its employees.

📋 Tanggung Jawab Pekerjaan

• Handle incoming customer inquiries and provide initial support
• Process orders and manage client data using our CRM system
• Schedule appointments and send follow-up emails
• Assist with data entry and maintain accurate records
• Provide exceptional customer service and resolve any issues promptly
• Collaborate with the team to ensure a seamless onboarding experience
• Maintain a high level of accuracy and attention to detail
• Adapt to changing priorities and work efficiently under pressure

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience as a Virtual Assistant or similar role
• Proficient in using CRM systems, such as Salesforce or HubSpot
• Excellent communication skills, both written and verbal
• Strong organizational skills and ability to multitask
• Familiarity with email marketing tools, such as Mailchimp or Constant Contact
• Ability to work independently and remotely
• High school diploma or equivalent
• Fluency in English is a must

🛠️ Keahlian

Lowongan Terkait