Senior Operations Manager

Sky Nest Sentosa · 📍 Bontang · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 19.000.000 – Rp 29.000.000 per month
Sky Nest Sentosa is seeking a highly skilled and experienced Senior Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently. You will work closely with the management team to develop and implement strategies that drive growth and profitability. If you are a strategic thinker with a strong operational background, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the day-to-day operations of the hotel, including front office, housekeeping, food and beverage, and maintenance.,Develop and implement operational strategies to improve efficiency and profitability.,Manage and mentor the operations team, providing guidance and support to ensure high performance.,Monitor and analyze operational data to identify trends and areas for improvement.,Ensure compliance with company policies, procedures, and regulations.,Work closely with the management team to develop and implement new initiatives and projects.,Collaborate with other departments to ensure seamless integration and coordination of services.,Handle any operational issues or challenges that may arise, and develop solutions to address them.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hotel Management, Business Administration, or a related field.,Minimum of 5 years of experience in a senior operations management role in the hospitality industry.,Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance.,Excellent leadership and management skills, with the ability to motivate and inspire the operations team.,Strong analytical and problem-solving skills, with the ability to make data-driven decisions.,Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization.,Proficiency in English and Indonesian languages is required.,Experience with operational software and systems is a plus.

🛠️ Keahlian

Hotel operations managementStrategic planning and implementationTeam leadership and managementData analysis and interpretationProblem-solving and decision-makingEffective communication and interpersonal skillsProficiency in English and Indonesian languagesOperational software and systems
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